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Old Dec 18, 2013 | 9:02 am
  #10  
turkeyRIOO
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Join Date: Jul 2007
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Originally Posted by vincentharris
If I remember correctly once you board the flight you lose your spot on the upgrade list, right? If someone has documentation from Delta's site stating that it would help. Gate agents today said even though I was 1 on the list others who boarded get it first, and they would go on the plane to move them.
Send a complaint in and you will get some token SkyMiles. They will acknowledge that the GA made an error.
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