She was very clear. He was just one of those who reads on here about the things they do. She announced both checked in full and boarded but he "knew" she was lying.

(this was a small airport and the agent was very friendly. I was at the gate for the next flight and the DYKWIA was sharing his "Delta" knowledge with someone he knew who was on my flight LOL! He told his friend "they just make these announcements to make us board faster" If I had been the GA considering the way he treated her I would have gone back and found "bubba" and moved him to FC before giving the DYKWIA an upgrade! From the way he talked he's on this board somewhere.. he used the shena word, not something most of us would use without FT)