Originally Posted by
vincentharris
If I remember correctly once you board the flight you lose your spot on the upgrade list, right? If someone has documentation from Delta's site stating that it would help. Gate agents today said even though I was 1 on the list others who boarded get it first, and they would go on the plane to move them.
I believe the policy is that the GA is supposed to come on board to get those already boarded; however, this policy is not universally followed. There are many threads on this: here is one
http://www.flyertalk.com/forum/delta...-boarding.html