FlyerTalk Forums - View Single Post - Delta Pricing Manipulation DURING transaction
Old Dec 17, 2013 | 10:29 pm
  #6  
phenobarbital
 
Join Date: Apr 2013
Posts: 337
Originally Posted by realjd
I suspect this is a case of Hanlon's Razor. Delta website (and IT in general) is notoriously broken.

Did you try calling up? The DL phone agents can usually straighten up nonsense like this very quickly.
Has nothing to do with "broken DL IT"

The simple answer is that when you search for an airfare, the results you see are not live. To save money, the common industry practice is to display cached fares. Most of the times these line up with what the actual fare is - only actually searched for and confirmed when you hit purchase- but sometimes they don't.

There's no grand conspiracy at work here...
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