Originally Posted by
Lioneye
They have changed a Larnaca to Gatwick flight to silly o'clock for next September - so having logged into my exec account to cancel it I'm told to click a button which will cancel everything and then they will email me how much refund I'm going to get in 7 days time.
Wonderful service.
If a flight schedule has changed significantly you should be entitled to a full refund but you should call them. If you cancel a non-flexible flight using the website it will calculate your refund (some taxes) and then deduct an admin fee leaving you virtually nothing as a refund. Your best bet is to call and request a full refund by virtue of a significant schedule change.