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Old Dec 17, 2013 | 10:22 am
  #10  
ridefar
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Join Date: Apr 2011
Location: YYC
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Originally Posted by Stranger
Actually it is CA which *SHOULD* open up space. I don't see why AC should except perhaps as a favor to Aeroscam. However CA has a terrible reputation that way.

Just don't take no for an answer. At the end of the day you have a contract. They are legally obliged to accommodate you.
Right. Don't take no. And do have a reasonable alternative airline or route that you are willing to accept. In cases like this, I have had AE buy Z fares on a different airline in order to make the itinerary work (this was FRA-JNB so although an AC change in FRA-YYC was responsible for the invalid itinerary, AE had to fix it by re-routing me on SAA on Z fare). Be polite but firm. No reason at all that you should pay more or be flying on different days here.
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