<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by flyingstudent:
Your SWU should have indicated specifically what fare classes are eligible for upgrades. Why did you even bother asking for an upgrade if you were on one of those non-eligible fares? I think what the MLL agent did was right as she corrected a mistake made earlier by another AC agent. </font>
OK i have lots of upgrades on non-eligible fares... WHAT let the J seat go empty when a loyal AC customer is sitting in Y.
HOW even for a minute can you say the MLL agent is correct???? :MAD:
These employee's keep losing AC customers to the "other airlines"