Originally Posted by
joshua362
I think y'alls are getting too deep into this with notices and signs and declining services in advances and such.
IME Housekeeping wants to get done, move on and go home ASAP with little regards for our collective comfort. Even if DND sign is up, they'll make enough racket in the hallway or room next door starting at 8:01am (maybe 9:01am on weekends) - especially at lower end properties such as a RI - that's why I surmise its so tough getting a PLT late checkout when you need it the most (all are gone).
I think unless the DND sign is up, you can forget about counting on others and the lists to keep you sleeping.
Exactly. The mistake here is thinking that the cleaning people can read the DND signs, understand the meaning, or actually care. Correct answer: none of the above.
In your typical place each staffer has a large # of rooms to clean (read Nickel and Dimed to get an understanding of this job). So they typically start with the ones that have been vacated, but wait - many people don't checkout until 11 or noon (or even later for elites). So guess who is next - bingo - the typical business person like me who is normally off to 8am or 9am meetings. Their job is not customer service, it is cleaning rooms. And they can't be standing around waiting for rooms to empty. They aren't paid to think, so if they see a sign at 6pm but have to deliver a candy or a message they will still knock. Ridiculous but SOP.
Now is this right? Of course not, which is why you typically get more respect at the JW than you do at the Courtyard. But the system works the same everywhere, at every chain. Think about who is being hired to do these jobs, what they get paid, the skill and training involved. And remember, in some countries, it is all about the employee, and not the customer.
I am not condoning the practice which I find irritating too. Just suggesting you temper your expectations.