FlyerTalk Forums - View Single Post - ARCHIVE: Lost baggage /luggage delay, loss, damage - advice, etc. (pre-2018)
Old Dec 16, 2013, 10:21 am
  #414  
Sant
 
Join Date: Sep 2008
Programs: American AAdvantage
Posts: 1,046
Be cautious changing flights with checked bags

As others may have mentioned, be very skeptical when AA staff tells you they can move your checked luggage to a different flight.

At the LAX First Class Lounge, the woman behind the desk wanted to move me from AA2447 to AA2450. I had just arrived on QF11 which was 90min late and the reason I scheduled a late connection. When I cautioned her that I had checked bags, she told me that there was plenty of time to locate and move them to the earlier flight. With that assurance, I let her move me.

When I arrived at DFW, my bags were nowhere to found, I went to talk to AA staff. I explained to him that AA had proactively moved me to an earlier flight even though I had checked bags. I was being grilled when I last saw my bags and if they had ever arrived at LAX. I informed him that I picked up my bags at LAX for customs and handed them off to be re-checked. I discovered that they were still on my earlier flight.

Lesson learned is not to allow AA to place you on an earlier flight if you have checked luggage. Amusingly, a year ago on a connection from MIA to DFW. AA had placed my bags on an earlier flight without notifying me.
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