Originally Posted by airbus3888

Some thoughts on the new Economy meal service: It should be an improvement. It is not.


2. The dishes are smaller. Quantities reduced and I assume costs reduced.

5. The biggest problem with the old service was that drinks were served separately and unless you were among the first to be served then meals had often been eaten before drinks arrived. Now drinks are carried on the meal cart. And the crew double-end each cart with one crew serving the meal and the other serving drinks. This is good if you are among the first to be served. Otherwise it greatly slows down the meal delivery. So most passengers are now receiving their hot meal tepid, if not cool.