Join Date: Nov 2007
Programs: AA, AS, BA, DL Plat, Chase UR, Diners, UA, F9, WN, SPG Gold, HH Diamond, Amex MR.
Posts: 436
Originally, Centurion was a win-win-win. What I mean by this, is that I would have never stayed at brands like Mandarin Oriental, Waldorf Astoria or St. Regis prior to having the black card and associated benefits. Now they are my favorite hotels. I started going out of my way to fly on DL, CO & US because I had status. I've had some good experiences.
However dropping to only 1 airline status is the worst devaluation in my 5+ years as a card holder. I will probably cancel the card soon unless another major airline status is added.
Note: CSR promised me my US status would be valid until 2/28/2015.
I encourage all cardholders to call AMEX and politely make your views known. This just might help. The CSRs are taking lots of complaints right now, and they just might help you out a bit too.