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Thread: Amex USA - Consumer protection?
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Old Dec 13, 2013 | 12:46 pm
  #3  
FlyerTalker7654
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Join Date: Feb 2006
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Originally Posted by mia
Did you originally file the dispute in writing to the address shown on the statement for this purpose, as required by the Fair Credit Billing Act?

http://www.consumer.ftc.gov/articles...t-card-charges
No I did the dispute on the telephone via the Amex customer service center and then uploaded all my documents via the disputes center online....is that not correct?
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