FlyerTalk Forums - View Single Post - SQ no longer send email confirmation with e-ticket after booking is made online?
Old Dec 13, 2013 | 11:46 am
  #2  
ryry2003
 
Join Date: Mar 2010
Location: Wollongong
Posts: 209
Originally Posted by GordonGordon
Bought 2 sets of roundtrip ticket online at SQ official website as guest without log in. Usually SQ would send email with e-ticket receipt immediately after booking is made, but after 2 days I still have not received any emails from SQ. When I manage my reservations online, everything looks fine. it is true SQ no longer sends email?
Not sure on this as we made our bookings a couple of months ago but did receive email confirmation. Logged on though. We also got an email a fortnight ago with updated e-ticket but no changes were made.

If you need email confirmation of booking just ring them because maybe there might have been an error when you added your contact details.

Previously I have had to wait until payment was taken before receipt was forwarded so that could also be why you have not received emails, check your financial transaction.
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