Originally Posted by
levy
United are usually good about waiving the fee if the ticket is not able to be booked on line.
UA Insider confirmed they will not be waiting the fee for SQ tickets that are not bookable online:
Originally Posted by
UA Insider
As most have you has suspected, unfortunately we're not waiving the booking fee. The simple reason--and this is a consistent policy across all airlines which are not yet online--is that there is substantial additional work required to price and ticket these awards in our contact centers.
Originally Posted by
jlemon
Ah, I see.....and unavaca (post #53) must have experienced the same exact glitch.....amazing.
It was very well publicized here, no surprise lots of people got in on it.