FlyerTalk Forums - View Single Post - Singapore Airlines (SQ) award booking experiences using United miles {Archive}
Old Dec 12, 2013 | 5:33 pm
  #91  
sbm12
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Originally Posted by craz
AA has been charging for a phone booking for yrs even thou they only offered AA metal online.
Yup, but they didn't offer something online, remove it and then tell the customer it wasn't their fault.

Originally Posted by craz
You are also assuming UA was the culpit in this matter and didnt want to show SQ availability any longer ,do you know something everyone else doesnt?
No, I'm not assuming that. I'm operating based solely on the facts. The fact is that it is available online today for free and tomorrow it won't be. And yet UA still says that's the consumer's fault and will force passengers to pay, even though United is making the change. Whether they were forced to by SQ or not doesn't enter into my calculations there.
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