Thank you, rehoult; I did just that and the agent worked her magic.
We've been able to upgrade 5/6 segments, and waitlisted for 1, with J2 showing. Hopefully nobody pays $1300+ for LAX-YVR on New Year's Day.
Originally Posted by
rehoult
File just needs to be cleaned up. Call up AC, give them the PNR and just note that you need the file cleaned so you can select a seat. No big deal, happens once in a while when the waitlist clears.