FlyerTalk Forums - View Single Post - UAL's Investor Day (Highlights: Route, Gauge Changes; $ Cuts)
Thread: UAL's Investor Day (Highlights: Route, Gauge Changes; $ Cuts)
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Old Dec 12, 2013 | 9:29 am
  #640  
exerda
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Originally Posted by star_world
Since I said I'd follow up on this, here are some screenshots from the survey following a flight yesterday (where WiFi remained "unavailable" for the whole flight )

[...]

This leads to a fairly specific categorization of issues, IMO. Certainly is a long way from just a generic "did you have any problems?" question.
Interesting; I've never gotten this format survey, including as recently as a couple of weeks ago when I filled one out with a problem.
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