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Thread: Specific GPU and RPU usage questions thread
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Old Dec 12, 2013 | 4:26 am
  #496  
sorrowfull
 
Join Date: Jan 2011
Location: BDL
Programs: UA 1K, SPG gold, PC Plat, Delta GM, Amex Plat
Posts: 90
Originally Posted by MrJBoy
My partner used RPU and the upgrade was confirmed.
He canceled the entire reservation before the trip started, but he didn't get the RPU back into his MP account.
He emailed 1Kvoice, but he was told he already used it and UA couldn't return it.
Is that true even he canceled the reservation and didn't even fly???
No, a canceled ticket should automatically return the RPU. Call and talk to someone else.
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