Originally Posted by
theYipster
Hey all,
I'm flying SIN-NRT-JFK tomorrow (12/13) on an M fare with an SWU. The SIN-NRT leg cleared long ago, but the NRT-JFK is wait listed. This is the first time I've had an SWU stay on wait-list until check-in / day of departure, and I'm unfamiliar with the SWU airport standby procedure.
Despite a fluctuating J count on ExpertFlyer, the Diamond Desk has ensured 2 seats are available and the seat map has shown 4 empty seats since mid week. I want to ensure that I am on the airport wait-list correctly and assuming I am 1 or 2 (and that additional seats don't sell in the next 24 hours,) that I clear.
When I did online checkin this morning I didn't see the wait listed OP segment for NRT-JFK. After calling the desk, they said the SWU is still wait-listed and that it will transfer to the standby list when I get to the airport (not sure how that's done though if I already checked-in.)
Is further intervention is needed to make sure everything is setup correctly? I'd greatly appreciate any advice that can be shared to ensure my SWU carries through and clear (assuming seats remain available.)
Thanks!
I had a problem with that recently on a TCON. One direction had cleared, so I knew the SWU had coded correctly, but not the other. I could tell from my position on the waitlist upon online checkin that the SWU was not reflected in that waitlist. The DM line said all was fine like in your case and that I would get moved up on SWU standby upon airport arrival. This sounded fishy and was ......... On arriving at the airport I found I was just listed for the regular UG and the desk could do nothing. I called DM line and got it changed at the airport, but that is what it took. I would call the DM line again and ask if you're UP2A. And then call again after you arrive at the airport. Good luck!