Originally Posted by
shoonye
garykung you earlier mentioned the CEO office and reporting to the agencies. Could you share the number of the CEO office or did you send them an email. Similarly with the agencies, do you file a written dispute or call to talk to them.
1. I emailed to JPMorgan Chase Corporate Office (through Investor Relations). The Executive Office ended up picking up the case.
It was way before the Bear Stern mess.
2. Written for Government agencies (as they are required to provide a response).
Originally Posted by
best
I am puzzled how did they confirm that this person was removed from the blacklist, when Chase does not even acknowledge that they have blacklist?
Then you will have to ask the Executive Office for me, as I really don't know.
Originally Posted by
best
Well there are persons--some posted here --who has prior bankruptcy and eventually did get new credit card. Do you mean that you know for fact that Chase changed that former more lenient policy?
First - next time, please consolidate your posts.
I am not saying Chase has any policies regarding blacklist. However, a person will not be on the blacklist for no reason (At the least - Chase will have a motive to do such things, as Chase's action may be illegal to some extends). It is true that it is not always possible for you to know the exact reasons. But Chase will know definitely (it does not mean Chase will tell you).
In that case - Chase has full discretion on how far the blacklist can go. And that makes Chase's policy unable to interpret.
Also - I think it also relates to your internal customer rating as well.