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Thread: Ordering room service before you arrive. Shouldn't be this hard.
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Old Dec 10, 2013 | 12:59 pm
  #8  
FD1971
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Join Date: Aug 2008
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Originally Posted by skywalkerLAX
After 20-25 minutes on the phone for such a simple request would have been the first indicator to me that things are not right.
20-25 minutes of waiting time for Skywalker should equal a request for at least 15000 GPP points.

I do not see the Attorney General of California being involved just yet, this is Bethesda after all, but it could escalate quickly, if the request for points is not answered within 20-25 hours by a GPP representative in Omaha.

On a related note, I would expect a Hyatt Regency in the greater DC area to offer room service 24/7 or least for a longer time period on weekdays.
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