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Thread: Getting Preferred seating on a partner airline
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Old Dec 10, 2013 | 10:31 am
  #24  
mattp1987
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Originally Posted by Grouchy
Have you tried going to the airfrance website, fill in your Delta PNR/Booking reference number (deltamatic sytem) to get the amadeus PNR that KLM uses?
With this new booking referenced number go to the KLM website to check in/change your seats. If the system does not acknowledge you as Delta DM (not only ST E+), call KLM in The Netherlands. Not KLM in the US as that's just Delta.
Where do you see your status on KLM's website? When I click on the Passenger Details tab, I see the following under "Personal Details,"

Ticket number 006XXXXXXXXXX
Frequent flyer number 9XXXXXXXXX
Should STE+ be showing up there?
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