Originally Posted by
AJLondon
Sigh! I know Starwood Lurker reported them (after my several similar experiences last year.) Sad to see that they still haven't changed.
By the way, do they still put out flasks of coffee in the morning and leave it during the day, and consider it equivalent to the coffee machine brand standard?
I didn't notice what they had last night, but this morning they had large carafes of coffee. Didn't see anything that appeared to be a coffee machine.
They are currently remodeling the lounge, so it's temporarily on floor 5. Maybe a coffee maker will be part of the new club on 7 when it opens. But I wouldn't hold my breath - I don't think they have any interest in complying with brand standards re: the lounge.
Does Starwood or Sheraton have QA people who visit hotels (unannounced) to examine for brand compliance? Because that's pretty much my dream job.