if I read CJKs post correctly, when he accidentally made the reservation and then cvalled he did not state if he called Marriott reservations or the hotel directly............in either case as I posted before, my suggestion was to call the prop and get them to define their CXL policy to you in writing............as others point out about defenses, the
best defense is to have the props written words, not those of a phone call which legally cannot be relied upon, then you wouldn't need MCS to intervene and comne down on your side as you'd know how the prop was going to interpret their CXL policy......
so, sorry (again) to disagree, but at this time you do
not know from the source their interpretation.........
Originally Posted by
PHLGovFlyer
Because we already know what the answer from "the source" will be. As discussed repeatedly upthread and based on CJK's call it's clear that the hotel's INTENT is that the rate be completely non-refundable. Calling the hotel again is not going to provide any new information. The issue is that what is written can be interpreted very differently from what the hotel intended.