I wouldn't touch this hotel with a bargepole — find somewhere else. $249 a night is ridiculous to be surrounded by rowdy football fans for two nights.
$249/night for a PSU football weekend is actually pretty reasonable. And BTW the entire point of being there IS to be surrounded by rowdy football fans
That's just the way things roll in large college towns during major sporting events.
I've stayed at the property previously. It's a fairly typical FI, nice enough, good rooms, decent plat treatment, good breakfast spread, and very reasonably priced on non-football weekends.
Originally Posted by
BKKLEE
each time an explanation of the T&Cs is offered by others you post back of still being confused, but for some unknown reason are relectant to obtain an explanation from the source (the prop in question) that will enforce the CXL policy it wrote by contacting them directly.........typical, why get the answer directly from the source!!!!!!!!!
Because we already know what the answer from "the source" will be. As discussed repeatedly upthread and based on CJK's call it's clear that the hotel's INTENT is that the rate be completely non-refundable. Calling the hotel
again is not going to provide any new information. The issue is that what is written can be interpreted very differently from what the hotel intended.
Maybe the subtlety that is lost here is that I'm hoping another FT'er with experience and insight will chime in with more info or advice as others so helpfully have. e.g:
Originally Posted by
CJKatl
Bottom line: It is horribly written. Based on what's written, the OP should be entitled to a refund if requested at least thirty days out, but would likely find resistance from the hotel based on what I was told when I called. Better the OP should NOT call and ask, so as to save the "confusingly written" defense if he needs it than to have the hotel give him their interpretation now, making it harder to claim confusion if the defense is needed later.
100% spot on assessment. And there is no way I'm calling the hotel to discuss potential cancellation of my existing reservation knowing full well what they will tell me (that the hotel interprets the rate as non-refundable - period).