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Old Dec 6, 2013 | 6:02 pm
  #480  
m0hamed
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15 Years on Site
 
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,662
Originally Posted by jpdx

For the negatives, I’m going to come out as perhaps the first person on this thread to be critical of the breakfast. Yes, getting a $45 breakfast for free (for up to four people in your room! Click here and apply for a Hyatt credit card and follow these easy steps to get free Diamond!) is nice, but quite frankly, I didn’t feel the food was spectacular, and the experience was chaotic. It may be due to my failing eyesight, but it took me a few days to figure out who the staff are. What about giving them some uniforms or some identifying feature that keeps me from hitting up other guests for orange juice? How about letting me pour my own juice, or at least telling me which side of the counter I’m supposed to stand on? Considering the hype the breakfast has been getting on this thread, I found it to be a letdown. There was very limited variation; the hot dishes were the same every day, fried rice, pork puff pastry, doughnuts, Hawaiian toast, sausage, bacon, potatoes, poached eggs. Of course there’s the egg station, but in spite of what some others reported, these guys don’t work miracles. I freely admit that I’m not an American breakfast person, so maybe I just don’t get it … sure, it’s better than what most club lounges offer, but it’s nowhere near the top-10, must experience breakfasts it’s been hyped up to be.

On the topic of food, we found the entire selection a bit strange, not just breakfast. If you spend a lot of time away from the hotel it’ll be fine, but if you have daily lunches at the pool, it gets tiring quickly. I’ll do the artsy, organic and local stuff for a few days, but there comes a point when I want a simple burger or piece of fish, not a couple of tiny buns with tempura prawns or meat layered with a generous serving of kimchee. Dammit, I’ve been home for three days, and I still burp kimchee!
Different strokes for different folks but I strongly disagree with the above.

I consider the Andaz Maui breakfast better than most Park Hyatt hotels I have ever stayed in, and I've stayed in a lot.

The key points being:
  • The food is organic and locally sourced;
  • They have made a point of reflecting the local culture;
  • The food is innovative, and we ate dishes we have never experienced before;
  • The biggest point being that the staff will make WHATEVER you want; and
  • The service may be overbearing but at least the staff are all wanting to serve. This beats the opposite of not having any service.

On days when the dishes we liked weren't available, the chefs made us fresh batches. My husband has a crustacea allergy, so they would make vegetable friend rice. I don't really like Pork so they would make the dish with a variation.

Outside of breakfast we devoured the open steak sandwiches by the pool with the waffle fries, the flat pizzas store in the lobby and a few other dishes.

When we were by the pool I craved a pizza that they don't serve by the pool and the attendant literally went up to the lobby food shop and brought it to us.

If you complain about that kind of food or service than I dare say you might be happier at a McDonald's...

Last edited by m0hamed; Dec 6, 2013 at 6:13 pm
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