Originally Posted by
PHLGovFlyer
Thanks for the info but it still seems contradictory:
"Non-refundable rate"
Versus
"Cancellation permitted up to 30days before arrival"
So I can cancel up to T-30d but my prepay/deposit is nonrefundable?
Yes - you can cxl up to Arrival + 30 but you must pay for the reservation in full within 24 hours of booking (now that might not be what the hotel is trying to do BUT that is what the hotel has set the system to do)....I do agree the system is confusing (even to setup it up) and have said so repeatedly over the decades but there's more important things for them to fix