Originally Posted by
BKKLEE
of course you could have just called the hotel, asked to speak w the rate mgr and had them confirm in writing their CXL T&Cs for this 2-night reservation to clarify your alleged confusion..........
These contradictory rules seem confusing enough that even hotel staff might have a problem with them. Personally, I would just wait and see if I need to cancel. If it's more than 30 days out, I would cite the wording that helps me, and let them either honor it or contest it. If they contest it, I'm sure that a call to reservations pointing out the hopelessly confusing wording would result in a ruling in the customer's favor. Just my 2 cents.
Bruce