FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) and Chargebacks
Old Dec 6, 2013 | 6:26 am
  #86  
ualboston1k
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jun 2005
Location: Boston, MA
Posts: 576
This just happened to me by Avis.

I hate DCC. Earlier in the year, I rented a car in Toronto and was charged in USD instead of Canadian. That is when I found out about the "check box" in my wizard profile, which I promptly unchecked.

Subsequent rentals in Toronto have gone ok and I was charged in Canadian.

But that wasn't the case last month with a rental in France. Returned the car to CDG airport and was given a receipt showing I paid in Euro. No mention of any DCC, or me being given a choice. No mention of USD anywhere. I was pleased.

Imagine my surprise to see the charge post anyway in USD. Went online to my Avis profile and receipt is still in Euro. In this case the local Avis manager must have done the change manually.

I am disputing it with Avis (on my 4th email) and with Visa.

This is a scam and has to stop!
ualboston1k is offline