Originally Posted by
ycc777
Came in ORD this Tuesday sitting at first row of Economy. All non-GE citizens were directed to the kiosks and there's no wait line when I arrived. I noticed a wait line at the GE line interviewing with the officer. I think there might be too many GE in the front cabins that I actually passed through immigration faster than many business class passengers. I have my GE interview coming and now I'm wondering if it's really worth it.
I'm not sure I'll renew. It was great at first, but bit by bit they're downgrading the experience. They have people standing right there so they should be able to see if I somehow switch passports. I don't see why they need to open my passport and check the picture against the one on the receipt when I've just scanned my passport AND my fingerprints to match what they have on file. If they think the 2 don't match you get the X. At first there was no check, then a quick look at the picture, yesterday passing through ORD I got the random questions as in "what was the nature of your trip." Um, excuse me, I've had the background check and I'm a trusted traveler. You fingerprinted me, and unless I stole someone's fingers, what I just scanned 2 seconds ago MATCHED the files. I did this so I could avoid just these questions. Now, with the other kiosks, I just don't know what I should do.