Total frustration as well. I switched all my flying over to AA/ oneworld in September and have so far spent several thousand dollars on business and personal travel (including a business class return to Asia and two domestic full fare tickets). I've passed the gold and platinum thresholds (late November and yesterday, respectively) and haven't seen any change in status. I have another domestic full fare ticket booked for next week ($1100), and am going to cancel it and return to united if this isn't going to happen. I believe I'm the sort of traveler they were targeting with this promo, but so far I'm not impressed.