Old Dec 3, 13, 9:06 pm
A FlyerTalk Posting Legend
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 49,353
The perfectly logical explanation, which may have worked some unfairness in the particular case of this one OP, isn't going to satisfy the OP, so no use in arguing any further.

Air carriers lose US$100's of Millions / year to various forms of FF fraud, so they are careful.

OP is free to complain to whomever she wants. This is the response she will get.
Often1 is offline