Old Dec 3, 13, 10:28 am
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Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 32,423
Originally Posted by dgwright99 View Post
But it isn't a logical explanation for the utterly unreasonable refusal to accept alternative ID.

The OP made all reasonable efforts to address the underlying issue, and AS continually acted unreasonably.

Only thing OP might have done better is to try calling again the next day to find a CSA or sup who was willing to find a way to be reasonable.
I didn't say the end result for the OP may have been fair or just. I am referring to the rationale for the procedures in place.
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