Old Dec 3, 13, 9:53 am
Join Date: Jan 2005
Location: OAK
Programs: AS MVPG, IHG Spire/Amb, SPG Gld, HH Gld
Posts: 3,749
Originally Posted by Eastbay1K View Post
Thank you for the logical explanation! :-:
But it isn't a logical explanation for the utterly unreasonable refusal to accept alternative ID.

The OP made all reasonable efforts to address the underlying issue, and AS continually acted unreasonably.

Only thing OP might have done better is to try calling again the next day to find a CSA or sup who was willing to find a way to be reasonable.
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