Originally Posted by
gdenny
A job change is taking me off the road and I have been using the miles I still have available to send my wife and her mother for a long weekend to see family in Cincinnati. I have enough miles left for one Award seat and then one paid seat. I am unable to find a way to book these together on .com so that they are on the same PNR. Should I just book separately and then call to have them merged?
BTW--A sincere thank you to all you road warriors here on FT. Can't tell you how much I have learned in my 6 years of living on the road.
You can not have them merged. The only way to have more than one person on a single PNR is to have them booked at the same time, on the same itinerary, and in the same fare class. Not just on UA, but with any carrier.
You can certainly call and ask an agent to place notes in each PNR referencing the other and that they are traveling together. However, this won't help anything with any automated system (for example, automated rebooking in irrops, etc.).