FlyerTalk Forums - View Single Post - Policy regarding refund of non-refundable ticket after delay
Old Dec 2, 2013 | 11:49 am
  #12  
reeg2
 
Join Date: Oct 2011
Location: DFW
Programs: AA EXP - Marriott LT Platinum - National Exec Elite
Posts: 1,112
Originally Posted by TXguy
I agree, as I said. It appeared there was about a 99% chance the flight would divert, delay for quite a few hours or cancel at the very last minute, or just wait on the taxiway/come back to the gate for hours, etc. and I think I made the right decision regardless given the circumstances.
I think your error is likely going to be not contacting AA prior to departure, if that's indeed what happened. For me, they're always a lot more flexible prior to departure rather than post-departure.
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