Originally Posted by
Short Final
Doesn't say much for special services if they couldn't liaise with the relevant people to figure that out before dragging the woman back and forth across the airport.
She did have a polite word with the CSD about this. No suppose if the TRM doesn't pass the info on then nobody is any the wiser! I know she (the TRM) re warned it for a 16:30 departure (STD 1620) at 16:15. With the best will in the world that was not happening hence why the gate agent told us to wait for an update, because she knew, too.