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Old Nov 30, 2013, 10:21 pm
  #3192  
amolkold
 
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Originally Posted by jatink129
Update: Just got off the phone with InComm.
Turns out 3-4 of the cards have been used already and the rest are inactive.



They've asked me to send them all the copies etc, which I'm going to do tomorrow.

Kinda' freaked out and hoping this gets resolved. Has anyone been in a situation like this before?

P.S- I purchased the cards 3 days ago. Didn't get a chance to use them until now. Scratched the silver strip 10 minutes before posting here.
I had a similar situation ... give InComm a couple days to investigate and see what they say. I called back after not hearing from them and asked if I should open a police investigation since it was basically theft of money (not by them but by whoever used the PINs), and that seemed to be the "magic words" to make them hurry up and give me replacement PINs.


Oh, and happy new month.
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