Originally Posted by GregWTravels

I am a person who will try and do as much self-service as I can - banking, booking travel, checking-in online for flights, self-service purchases as grocery stores. I've even poured my own beer at the pub!

However, I really don't see any value in online check-in at a hotel. Given the need to check and verify identity before giving over a card-key requires some human intervention (save having something like passport verified check-in). And given that check-in has almost always been quick, I see no need to automate it. As well, unlike check out when many people are trying to check-out at once, people checking in come at varying times.

Automated / Online check-out, though, I happily accept. I've seen the check-out lines between 11 and 12.