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Thread: Hertz: Its Ok to Rent a Car with Air Bag Malfunction
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Old Nov 28, 2013 | 1:18 pm
  #3  
sanctified50
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Originally Posted by Dave Noble
I am not surprised on their questioning. You had a specific car allocated and unilaterally chose to go and take another car without ever speaking to someone about it
I would be surprised at the questioning seeing as the OP chose a car from the Gold Choice. I would understand the questioning if they were trying to switch out to a Mercedes or Cadillac. Even then, they would probably just charge an upgrade fee if it wasn't already assigned to someone else. OP also stated they tried to find CSR, but couldn't find one.
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