Originally Posted by JJonahJ

So, for eg, if we use my wife's Aeroplan points to make a reward booking, but I use MY CIBC Aerogold VISA attached to MY Aeroplan account, to pay for the taxes/fees on the award booking, we will NOT get the insurance coverage. This info was provided not by CIBC, but by their underwriter, RSA.

Everyone, please adjust your Aeroplan redemption insurance coverage expectations accordingly. I won't doubt that some people may have been offered travel insurance from the AMEX card payment on Aeroplan redemption bookings, but if so, then it was a mistake on AMEX/RBC's part.