So now I find another problem with Accor's BPG. I found a rate on HotelTravel.com for 10,000 THB less (for 5 nights) than on Accor for a Bangkok Hotel. However all the rates on Accor are non refundable. Based on my prior experience, no way will I book a non refundable rate which is that much more expensive - only to have them not respond or deny it for some absurd reason. Why do they make me book before they'll check the competing rate? On Starwood you can have them check first... booking not required. I'd be fine with booking a refundable rate - but they don't offer one during the dates of my stay (over xmas). Boooooo Accor!