Dear M. PM,

RE: Case Number xxxxxxxx

Thank you for contacting us about Complimentary Upgrades.

We do not have a business relationship with ExpertFlyer and the
organization used unauthorized information to provide Complimentary
Upgrade availability to their subscribers.

At this time, we do not provide the number of seats available for
Complimentary Upgrades. However, you can view whether or not a flight
has Complimentary Upgrade availability when booking at delta.com. Just
look for “Upgrade Available” when searching for a flight.

We appreciate your feedback and will take it into consideration as we
continue to update our technology tools and services.

For additional questions regarding ExpertFlyer’s Complimentary Upgrade
service, please contact ExpertFlyer directly.

M. PM, thank you again for giving us an opportunity to respond to
your concern. We very much appreciate your Medallion loyalty to Delta
and look forward to the privilege of serving you again soon.

Sincerely,


Medallion Desk

I will be responding indicating that I didn't ask about complimentary upgrades.