FlyerTalk Forums - View Single Post - T5 Airside - Requests for personal information when buying in shops.
Old Nov 27, 2013 | 2:33 am
  #133  
IAN-UK
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Originally Posted by David1963
That's interesting.

What Boots said to me in its reply was "I have checked this with the store manager at T5 Heathrow Airport and they have advised me that no personal customer information is passed on to any third parties, and once any boarding pass is scanned it is used solely for Data statistics."

Whilst they did not explicitly say something like "we do not use the information scanned for tax reporting purposes", I did not think it was unreasonable to infer something along those lines (as I did) from what they did say.

I take the point that sometimes wording can be used to generalise or, even, perhaps, obfuscate what is actually happening, but I just think that it requires an unreasonable jump (inference and meaning-wise) to describe the processes that they would need to go through for VAT reporting etc (which, at the end of the day, are processes of accounting, arithmetic and obtaining/retaining evidence) as "Data statistics" with "no personal customer information is passed on to any third parties".

Having said that, I accept that they did not express to me that they did not use the data for VAT purposes.

So, I am happy for folks to consider my previous comments with the overriding caveat that "It is my reasonable understanding, from what Boots has said to me, that…"

Murky waters indeed…
Surely not so murky, and there's a danger in over-complicating this.

Isn't it reasonable to accept that HMRC require the retailer to verify the tax/duty liability of any sale, without any further requirement to pass on details.

The simplest, most efficient way to do the is a scan of the boarding card, letting the till logic take care of judgements and calculations.
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