Originally Posted by
gooselee
The couple times I've experienced this (travel plans changed after cancellation deadline), I've once had just the first night charged, and once had an very kind FD agent cancel with no penalty.
That said, I think it all depends on the cancellation policies for your particular rate and property. Did you capture them somewhere when booking?
I don't think that I did, and of course when I click on the link for the reservation it shows to contact support. Would I call Reservations and please my case or Hhonors?