Originally Posted by
Cathay Boy
Pretty much my experiences with TransPacific flights lately, services have been greatly reduced. ISM greeting is mostly gone, cabin head still greets but very robotic. Don't get serve first anymore. No more DM thank you card. None of them individually is a big deal, however, for CX to go above and beyond to treat DM very well, do now "down to earth", you do feel a difference.
This is consistent with our HKG-LAX flight #880 last week in PEY. Cabin head came by and greeted me but snubbed my wife who is also OW Emerald.. Next FA we saw was bringing food and wine about 30 minutes after take off. Asked about drinks (we were still on AKL time). But none were offered. One water service about 6 hours in. Then breakfast 90 minutes out of LA.This is our 3rd time leaving HKG at around midnight this year and is without doubt the most minimal service we have encountered. Next time we will try AA thru NRT. Service should be about equal.