FlyerTalk Forums - View Single Post - WTP mileage reduced to 115% ? [BAEC update : No]
Old Nov 25, 2013 | 4:31 am
  #66  
Paralytic
 
Join Date: Jan 2009
Location: Near Edinburgh
Programs: BA Silver
Posts: 9,034
Originally Posted by NormanRasputin
stevied, Globaliser

As an IT project manager, who has launched several websites, here are my definitions....

Material = an incorrect statement or some other error of fact

Immaterial = a typo (e.g. miles spelt as moles)

Even if 115% resulted from a mis-keying (which it seems it did) it is still a material error, as it provides an incorrect fact and thus needs immediate rectification.

My clients were highly intolerant of any error that showed their business in a bad/sloppy light, but I do respect your right to hold a different opinion.
If one of my IT Project Managers called this a material defect, I'd be looking for a new IT Project Manager. Perhaps our understanding of material is different though.

Its a cosmetic (P4) defect. P3 at worst, since it might confuse the very few people who looked at that page for the 2-3 days it was wrong.
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