Originally Posted by Erik C

1K on canceled 763 ORD-LHR due to mechanical issue a few days ago. Was offered $300 e-cert or 20% discount (no miles). I haven't accepted it yet; seems low to me? I lost 23 out of a planned 71 hours on the ground in London, and had to eat $250 prepaid first night of our hotel. Any advice?

Also, e-cert offer says only for travel in the US. Is this typical?