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Old Nov 23, 2013 | 6:37 pm
  #25  
lowdown
15 Years on Site
 
Join Date: Jun 2008
Location: YYZ
Programs: AC SE
Posts: 310
Originally Posted by winnipegrev
Arriving in YVR from HKG, there was only 1.5 Nexus machines working, with the second one requiring a few minutes after every passenger before the screen reset. On a full 777 and another arrival just before us, there was a lineup of at least 20.

Time before that, arriving in YYZ ALL Nexus machines were broken. Both sides.

Sad.
AHH YES. At the risk of serious thread drift - I remember one time the Nexus machines at YYZ sucking so hard I actually made it through faster on the normal line.

Would be interesting to make an inquiry. How do we complain? Do we get to complain?

l.
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