Originally Posted by
elf618
3 hour "45 minute stop" in goose bay on our Bom-ewr flight this am. (Clogged lavs caused the diversion then issues with fueling kept us on the ground) FA advised everyone to go to website. Received an email to the account registered with my mp account but when completing the form and entering my mp number it says that my "last name does not match the flight manifest" same thing for the guy next to me as we deplaned. We will see if it works in a day or two.
I was on that same flight and mine still does not work. I also wrote an e-mail to 1K voice so hopefully I will hear back next week. That was only beginning of my nightmare day of travel yesterday. United automatically rebooked me on flights with an invalid connection in MIA. Suffice to say, I lost an extra day of vacation, we will see how they respond but I am not expecting much.